Returns & Exchanges
At Nakie, we want you to be completely in love with your fashion finds. If your order isn't quite right, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging and include the printed return authorization slip inside the parcel.
- 3.Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund or store credit will be processed within 5-7 business days.